Shipping policy

Shipping Policy

We take great care in preparing and shipping your orders. All orders are processed within 1 to 3 business days (excluding weekends and holidays). Once your order is shipped, a confirmation email containing a tracking number will be sent so you can track your package in real time.

We ship to France, the European Union, and internationally, subject to availability. Delivery times vary depending on the destination and are estimated between 7 and 15 business days after shipping. These times are for guidance only and may be extended during periods of high demand or due to exceptional circumstances.

Shipping costs are calculated automatically at checkout based on the destination and the weight of your order. Free shipping may be offered for orders over a certain amount, as indicated on the website.

We are not responsible for delays caused by carriers, customs, or events beyond our control. If there is an issue with your order (lost, damaged, or not received), please contact our customer service via the email address provided on the website.

It is the customer’s responsibility to ensure the accuracy of the shipping information provided at the time of order. No refund can be issued for incorrect addresses. If a package is returned to us due to an incorrect address or unclaimed delivery, reshipping costs will be the responsibility of the customer.

For any questions, our customer service team is always available to assist you.